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Home > Microsoft Dynamics CRM > xRM Relationship Management

Microsoft Dynamics CRM 2011
xRM - Relationship Management

Microsoft CRM Dynamics

 

xRM stands for anything Relationship Management. Not restricted to just sales or customers xRM can manage property, events, equipment, projects, members – any entity and process that's important to your business.

In today’s market businesses need to manage every relationship from a single solution, not just prospects and customers. An xRM solution starts with Microsoft Dynamics CRM 2011 for:

  • Any team
  • Any relationship
  • Any process
  • x Centric analysis

By choosing Microsoft Dynamics CRM you are investing in a framework and a .NET platform that accelerates the delivery of business applications and has the scalability to adapt to your changing technology needs.

xRM framework that Dynamics CRM is built upon is highly flexible and versatile. Microsoft is constantly investing and improving this to allow businesses to leverage the latest technology so regardless of how complex your requirements become xRM ensures that growth isn't blocked by technology.

With Microsoft Dynamics the only things missing are your business rules, processes and your creativity. xRM will provide the rest.

xRM at a glance

  • Track all your customised entities and use native Dynamics CRM functionality to link, share, search, report & manage all your business relationships & social connections from a single interface.

  • Manage any relationships structures including options for one:one, one:many & many:one across contact, buyers, partners, agents & other entities that you work with.

  • Use guided processes to achieve smooth and accurate execution to help everyone work consistently

  • Pervasive auditing that tracks progress throughout all your processes handled within Microsoft Dynamics CRM 2011

  • Inline visualisation that place information and analytics in context so it's easier to understand business issues & make informed decisions


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