CRM Fusion for Microsoft Dynamics CRM - Enhanced Database Support

CRM Fusion

CRM Fusion from Preact is a flexible service that enables businesses to quickly get up and running with Microsoft Dynamics CRM and get help to develop an existing CRM implementation.

Often, the most challenging part of proceeding with a new CRM solution is getting started, especially in today's tough economy. That's why we've developed CRM Fusion to lower Dynamics CRM start up and service costs enabling businesses to gain immediate and lasting results.

Quite simply, CRM Fusion makes it easier to get started with Microsoft Dynamics CRM and achieve long term success. Our service includes:

Up to 10 hours of CRM consultancy every month

Choose from a huge range of professional CRM technical and training services every month including:

Microsoft Dynamics CRM server configuration
Database design & customisation
CRM report writing
Microsoft Dynamics CRM change requests
CRM development projects
Process automation
Data import
User training
+ much more

Phone & remote dial-in technical support

Avoid downtime with unlimited usage technical help on all MS Dynamics CRM related issues.

Our accredited technicians provide expert support and guidance to help CRM users resolve issues and identify new processes that help users achieve better results with Microsoft Dynamics CRM.

High quality support from the UK's most experienced CRM consultancy
Phone and remote access help with Microsoft Dynamics CRM
Unlimited usage support by free-phone number or email
Convenient, reliable access to a team of experienced technicians who understand your business and your CRM system
Friendly, knowledgeable staff who will help you achieve more with MS Dynamics CRM

CRM FUSION
AT A GLANCE

Combines Dynamics CRM phone support with up to 10 hours of CRM consultancy
Highly affordable option to phase CRM implementations
Develop existing MS Dynamics CRM implementations
Schedule up to 10 hours of CRM consultancy & training each month
Fully flexible service from Preact
Access to wealth of resources & CRM professional expertise
Prices start from only £750+VAT per month

"Hats off to Preact! They’ve been extremely supportive and flexible in working with us. As consultants ourselves, we recognise with Preact the key ingredients for a successful consultant / client relationship – trust and ability"
Van Fleisher, Renoir Group

For new Microsoft Dynamics CRM implementations

CRM Fusion is a low cost option for businesses that want to phase their Microsoft Dynamics CRM implementation over several months.

With CRM Fusion you can start small and use allocated time to complete the essential configuration and create early results with Dynamics CRM for minimal outlay. With access to technical support and up to 10 hours of consultancy each month our team will proactively work with you to develop and fine tune your CRM database.

By making CRM even more affordable Fusion is ideal if you don't want to commit to paying the total up front cost of a traditional CRM implementation. By enabling businesses to get started with their CRM project quicker and reduce up front costs CRM Fusion offers the best of both worlds!

For existing MS Dynamics CRM installations

CRM Fusion also provides a boost to existing CRM implementations. As well as phone support, time can be focused every month on any Dynamics CRM areas that will quickly leverage better results.

With CRM Fusion you're in control to decide where time is best allocated. By scheduling up to 10 hours each month and our technicians and developers will help you develop your CRM database by providing help with:

Developing new CRM entities like events, projects, surveys & more
Designing CRM reports
Redefining user security permissions
Creating new CRM workflows
Aligning business processes with Dynamics CRM
Integrating CRM with back-office systems
Outsourced database administration
End user and database administrator training
+ many more CRM areas

Get up and running with Dynamics CRM for just £750 per month

At just £750+VAT per month CRM Fusion represents outstanding value for access to an unmatched wealth of resources that will help you achieve rapid and sustained success with Microsoft Dynamics CRM.²

By lowering start up costs CRM Fusion enables Dynamics CRM to be deployed quickly. Ongoing development help and support provides all Dynamics CRM users with a highly affordable resource that will deliver bottom line CRM profit.

With the combined benefits of support and consultancy help CRM Fusion offers increased value compared with the separate cost of annual phone help, CRM change requests and technical consultancies.

To find out more about CRM Fusion and to arrange a quote please call us on 0800 381 1000.

Frequently Asked Questions

What happens if all 10 hours aren't used each month?
With the range of Microsoft Dynamics CRM training, technical & consultancy help that you can access through CRM Fusion there are almost limitless ways that we can improve you achieve positive results with Dynamics CRM.

CRM Fusion is highly flexible so if you don't use all your allocated consultancy time you can rollover any remaining time to the next month.

Does it matter how many Dynamics CRM consultancy sessions are scheduled each month?
There's no restriction on the frequency and volume of CRM Fusion consultancy requests made each month, subject to a maximum of 10 hours per month. For example, you could utilise time in a series of 1 hour sessions or carry out five separate 2 hour consultancies covering technical, training and CRM advice. Time can be allocated for any MS Dynamics CRM related requirements.

How is Microsoft Dynamics CRM consultancy time scheduled?
Technical work, training, change requests and other Dynamics CRM consultancy can be scheduled simply by calling our technicians who will typically be able to deliver this within 1-2 business days. Before undertaking the work we'll provide an estimate of the length of time this will take up enabling you to prioritise requirements and make best use of your allocated time.

Is there a minimum term?
A minimum CRM Fusion term of 3 months applies.

What happens if I need more than 10 hours of Dynamics CRM help each month?
With CRM Fusion unused time can be rolled over. If you need less time one month but more hours next month CRM Fusion offers the flexibility to spread accrued hours without losing unutilised time.

If you need to schedule further CRM consultancy on top of your accrued hours additional time can be ordered at additional cost.

¹ Subscription options available to include up to a maximum of 5 hours and 10 hours Microsoft Dynamics CRM consultancy per month. All consultancy work is undertaken by phone &/or remotely through web based dial-in access. On-site Microsoft Dynamics CRM work can be delivered though travelling time will be deduced from the total monthly allocated capacity. All consultancy time must be scheduled in advance. Customer sign-off is required following completion of all consultancy and training work to confirm the time utilised.

² Prices applicable for up to 50 Microsoft Dynamics CRM users only. Price on application for subscriptions on 50+ Microsoft Dynamics CRM users. CRM Fusion subscriptions are payable in advance by monthly direct debit. Minimum 3 month term applies. Upon cancellation clients can switch to any individual Preact services including PreactCover for Microsoft Dynamics CRM support.

	Find Out More To find out more about how CRM Fusion can help you deploy Microsoft Dynamics CRM and get your project on track call 0800 381 1000 to discuss your requirements with one of our consultants.